Terms of service

Last updated: November 9, 2026

1. Who we are

The online store calmalaboratory.com, which sells the Calma Lab programs, is owned by Medinhouse Consulting LLC, a limited liability company registered in Wyoming, USA (Wyoming Secretary of State no. 2026-002113008), 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Contact: hello@calmalaboratory.com or our contact form.

2. Scope

These terms apply to purchases made on calmalaboratory.com. By placing an order you accept these terms, the Refund policy and the Privacy policy.

3. Products

  • Calma Lab programs are digital audio downloads (MP3) with a PDF workbook.
  • Digital products: your purchase gives you a personal, non-transferable license to download and listen to the audios on your own devices. Please don't share or resell the files.
  • Health: Calma Lab audios are for relaxation and general wellbeing. They are not medical devices and don't diagnose, treat or cure any condition. Don't listen while driving or operating machinery. If you have a medical or mental health condition, talk to a professional. See our Disclaimer.
  • The guiding voice is generated with AI. Some images on the website are illustrative.

4. Prices and payment

Prices are shown at checkout in your currency where available and are final, with no subscription. Payment is taken when you confirm your order and is processed by Shopify Payments and the relevant payment provider; we never see your card details.

5. Orders and delivery

After payment you receive your download links on screen and by email, and the contract is formed at that moment. We may cancel an order and refund it in full in case of an obvious price error or suspected fraud.

6. Refunds

Our 21-Night Promise gives you 45 days to ask for a full refund. Details in the Refund policy.

7. Liability

We are responsible for delivering the files as described. Results vary from person to person and are not guaranteed. Nothing in these terms limits the rights you have as a consumer under the law of your country.

8. Intellectual property

The audios, texts, images and the Calma Lab brand belong to their owner and can't be used without permission.

9. Governing law and complaints

These terms are governed by the laws of the State of Wyoming, USA, without prejudice to the mandatory consumer protection rules of your country of residence. If you have a complaint, write to us first at hello@calmalaboratory.com: we reply within 3 business days.